What an AI email assistant does (and doesn't)
EmailGen AI works in your browser. You choose what to give it — a short description, an email you received, or your own draft — and it writes, replies or rewrites. It does not need access to your inbox, so you decide exactly what it sees.
It is also different from a human virtual assistant who manages your mailbox for you. Think of it as a writing assistant: fast, available any time, and always under your review.
A faster email workflow
- 1
Open the email you need to answer
Copy the message or thread you received.
- 2
Paste it into the reply generator
Choose your intent: accept, decline, ask for details, negotiate, apologise or thank.
- 3
Add key points
Tell it what you want to say back, in rough words.
- 4
Edit and send
Adjust the tone or length, make any final changes, and send from your usual email app.
Who uses an AI email assistant
Busy professionals and managers
Clear an inbox faster with consistent, professional replies.
Learn more →Sales and business development
Outreach and follow-up emails without staring at a blank page.
Learn more →Customer support teams
Clear, empathetic answers to customer questions.
Learn more →Job seekers
Application and follow-up emails with the right tone.
Learn more →Non-native English writers
Check grammar and tone, or write in your recipient's language.
Learn more →Anyone who dreads writing emails
Start from a draft instead of from nothing.
Learn more →Using an AI email assistant responsibly
- Read every draft before sending — you are responsible for what goes out.
- Check names, dates and numbers the AI was given or could have misread.
- Avoid pasting passwords, payment details or highly confidential information.
- Add your own voice and details so the email sounds like you.
Skip the blank page
Describe what you want to say and EmailGen AI drafts the subject line and message for you to edit and send.
Write My Email with AIFrequently asked questions
What is an AI email assistant?
An AI email assistant is a tool that helps you write, reply to and improve emails using artificial intelligence. EmailGen AI drafts emails from a description, replies to messages you paste, and rewrites existing drafts.
What is an email assistant?
An email assistant is a tool that helps you write, reply to and organise email. EmailGen AI is a writing-focused email assistant: it drafts new emails, replies to messages you paste, and rewrites your drafts.
What is the best email assistant?
It depends on what you need. Look for control over tone and length, replies and rewrites as well as new drafts, and a way to review everything before sending. EmailGen AI is built around those needs.
Does the AI email assistant read my inbox?
No. EmailGen AI works in your browser, and only the text you choose to paste or type is used to generate your result.
Is the AI email assistant free?
You can start for free with no credit card. The free plan includes monthly credits and Pro unlocks higher limits.
Can it help me reply to a long email?
Yes. Paste the email or thread, select how you want to respond, add any key points and it will write a context-aware reply.
Is it the same as a virtual assistant?
No. A virtual assistant is a person who manages tasks for you. An AI email assistant is software that helps you write and improve emails quickly.