Help & FAQ

After you make the payment, if you are still on the Free plan after 20 minutes, please double check you used the same email address as your account when paying. If you paid with a different email, the plan is linked to that email instead. Please contact us below and we will sort it out for you.

• Higher monthly limits: up to 200 emails, replies and rewrites per month on Plus, and up to 2,000 per month on Pro.
• Our most advanced AI models: GPT 6, Claude Sonnet 5.5, Gemini 3.8 and Grok 4.7, with automatic selection of the best model for each task.
• Writing tools: all tones, lengths, goals and 100+ languages, your own writing style, custom signature, AI chat refinement, and full email history.
• Priority support from our team.

Yes, you can cancel the future subscription any time through 'Account' → 'Manage your plan'. After that, you could follow the instructions and the subscription will be cancelled immediately afterward.

If you cancel before the end of current subscription period, you will still be able to use your license, up to the last day of the subscription.

The Free plan includes 5 credits per week. Free credits reset weekly. Paid plans include a monthly credit allowance that resets each month. Unused credits do not carry over.

You can try the Free plan before you buy, so payments are generally non-refundable. As an exception, we refund your payment for a plan if you ask within 14 days of purchase and have not generated content using the paid plan. Email us at contact@aiworksuite.com from your account email, and include photos, videos or other evidence if you are reporting an issue. Mandatory consumer rights (for example in the EU and UK) are not affected. See our Terms of Service for details.

No. We do not use your content to train AI models, and we never sell it. Your text is sent to AI providers only to generate your response, and each provider handles it under its own terms. See our Privacy Policy for details.

E‑mail contact@aiworksuite.com or open “Help → Contact” inside the app. We reply within 24 hours (Mon‑Fri, PST).